Budget Car Rental

HS Bae a month ago

The person at the counter was super nice and the vehicle we got was super nice too. Very convenient place to pick up a rental car in downtown area.

Gautam 3 years ago

The process of getting the car was quick and easy. The garage staff was super friendly and helpful, shout-out to the lady at the downstairs! That’s the only good thing I have to say about this place. The normal staff seem friendly and nice but there was another person (I think manager) who had this attitude. I made a change on my rental after I pre paid and apparently it’s more work for her and lashing out us. Making comments that pre paying would save $10 for this lot of hassle for her. We were renting for 5 days and obviously we would pre pay which actually saved us $250 on the rental and if she has the problem with budget policy she should check with their management, not lash out for doing what budget offered. The car we got was also not properly checked - the tire pressure was not checked and seems like this is trend from this rental (seen couple other reviews like this). It was so stressful to drive for 5 days filling more air as we do the road trip. As it was a holiday weekend no cars were a available. Definitely not recommend this place!!

Davide Ansuini 2 years ago

I rented a one way SUV from Chicago to L.A. for a business trip. The car I was given was amazing and the price even more so. The check in process was ok and the check out super fast. thank you for the brand new GMC Yukon Denali I was given. Amazing vehicle to drive for 2400 miles

Thomas Robinson 4 months ago

Thank you Budget downtown! Even though they do not have after-hours drop off, they helped me make arrangements. The staff was friendly and helpful. I hope you guys have a great weekend!

Andrea A 4 years ago

Beware this place is overbooked 👀the location is inside the building next to Avis. We had reservations for the time they open at 8am n there were already other people in line when my husband showed up! We were told they had 17 cars and over 90 reservations so book at your own risk! With that in mind is was a smooth as possible for my husband and Tia was extremely helpful. The area is tight and there one way in one way out type of thing. Be ready to have patience or be first in line and hope for a car.