Enterprise Rent-A-Car

Mariosaurus 5 months ago

Thank you so much to the helpful staff, although it was bumpy at first, things ended up working out and the staff went above and beyond to make things right. Im glad with the rental we ended up getting and they made sure everything went smoothly. Huge props to them! Definitely will come back!

Schad Thompson 2 months ago

As always Enterprise earns another 5 stars! The staff is amazing and attentive to your needs. The car was clean and the tank full for my rental. I'll be back again. The location North of Washington on Figueroa is the best location in my book. I've tried 2 other locations and was treated more like problem rather than a customer. I will always go to the DTLA location on Figueroa and Washington for all my car rental needs!

Carlos F Vilchez a year ago

The whole crew at this enterprise are amazing. Best customer service I’ve received while renting a vehicle. Quick in and out. Close to all major freeways. Jen checked me out, was in and out in about 20 or so minutes. I will be making this my preferred rental car location from now on, thank you enterprise team!

Frances C 2 months ago

I returned the car with more gas than when I received it, but they refused to refund me, saying it’s against their policy. The manager said they would send me a gas credit, but I never received anything. I called twice and they didn’t even pick up the phone. I also contacted Enterprise customer service and still haven’t gotten any response—very disappointing experience. At the time, this was the only available location, so I had no choice but to use it, but I didn’t feel comfortable walking in the area and ended up taking Lyft instead. I won’t be using this location again. I use Enterprise very often, but next time I’ll definitely go to a different branch.

Zhumaaly Bakbolotov 5 months ago

I called enterprise and asked if they have available cars , they said they do have and I drove 20 miles and after when I came to the store they said they don’t have so they lied to me and I wasted my time This is really bad and sad , I don’t recommend using this branch.