Enterprise Rent-A-Car

Sandretta S 2 months ago

I picked the car up on a Friday afternoon and it was raining really bad. I had to receive the car in a darkly lit parking garage next door. What i couldn't see in the dark was that the car was visablly dirty in the driver, passenger and rear seats, which was really disappointing. Why would you rent out a dirty car?! When I returned it on Monday morning, the young lady said that all they do is vacuum the car. They do not clean/shampoo the seats or the hard surfaces. Again, my question is if you knew the car was visablly dirty, why would you rent it out to a customer? I certainly won't rent again.

Gaston Martinez 3 months ago

Excellent service from the moment I pick up the car to the day I delivered. One of the best car rental experiences. The front desk agent was wry welcoming. She knew all the details of the car I was renting. Overall an amazing experience. I’m happy to recommend this location.

Rosanna Chiu 3 months ago

The most terrible experience ever. I have been renting with Enterprise for long, but this time when I was about to pick up my car from this location, I got a call an hour before my pickup time saying no car available. It was late in the afternoon and I had a plan driving to San Antonio for my hotel that night. I was stranded and wandering on the street for an hour before finding a car available with Hertz. Imagine I couldn't find a car ...

Bridal Wilson 7 months ago

Hi, I just wanted to come on here and say I had the pleasure of meeting Sheldon. He took excellent care of me from start to finish. He confirmed my car’s availability before I arrived, so he was already expecting me when I walked in. The process was smooth, quick, and stress-free, and he made sure I was set up comfortably in my rental. I truly appreciate his outstanding customer service, and I highly recommend this location to anyone.

Cindy Arnold 6 months ago

Walter was very thorough and friendly! He was so patient and helpful. Walked me through some nuances of the vehicle I rented. Love Walter! He makes Enterprise better than ever.