Enterprise Rent-A-Car

Mirena Petkova 5 months ago

Exceptional service at Enterprise Rent-A-Car - 106 W 24 St. After a very disappointing experience with another Enterprise branch that was unhelpful and gave us a vehicle completely outside our reservation range—and much smaller than what we booked—we spent hours calling multiple locations with no success. This branch was the only one willing to truly help us. Raven from the 24G branch went above and beyond to fix the situation and made sure we received the exact vehicle we had reserved. The difference in service compared to the other offices was night and day. Because of her professionalism, effort, and genuine willingness to help, I would absolutely rent from this location again and highly recommend it.

Jason Shelter 6 months ago

We had an excellent experience at this car rental facility. The staff was very courteous and explained everything in perfect detail. Convenient location. No surprise issues or fees. The staff was the best part. They are excellent!

Robin Ellis 2 months ago

Used the Costco app to rent a car through Enterprise. Thought the price was great and had a great selection of cars available. Pick up and drop off process went quickly.

Paris Kolster-Voussoughi 6 months ago

I've been renting cars from Enterprise Chelsea for the past few years and this branch is by far the best rental car experience I've had in the city. Amazing customer experience from kindness during the check in process to getting cars ready quickly while also having a great range of cars available. Cathryn truly runs the branch so well and keeps training great staff all the time. I'm truly grateful to have this branch in the neighborhood!

Jane B 7 months ago

I have rented cars twice from West 24th Street, and both times it was a great experience. They are super efficient and really helpful at this office. Hector is great. Both times I got really nice cars, and the pricing is really reasonable. I only recently found out that they also rent vans and small trucks so no more expensive uhaul mileage for me! I am so glad I found this place!