Enterprise Rent-A-Car

Kimberly Gomez 3 months ago

I did not get the young man’s name who helped me check in the Chrysler Pacifica today around 11:30am-ish, but he deserves a raise!! His kindness did not go unnoticed. He checked in the return quickly with no issues and I’m extremely grateful for his kindness. While I was waiting for my Lyft, I also noticed him dealing with a customer who was very upset about extra charges. He had the situation under control with impressive professionalism!! He never raised his voice and stayed calm despite the customer’s frustration. He was very patient and respectful. I’m not sure the outcome as I had to catch my ride, but what I witnessed I was very impressed. His kindness to the guest I saw him dealing with did not go unnoticed, and he absolutely deserves a raise or recognition for the way he represents your company!!!

Leslie Bentley 5 months ago

Great location! Kenzie helped me and when I arrived to rent a car and she was buried with people waiting to rent cars and she was the only one there! She had such patience and great composure, I would have been stressed and freaking out if I was there alone with that many people needing something from me! Andrew is great as well, I talked with him a few times and he has great customer service and is very friendly and knowledgeable. I would send anyone I know needing a new car to this location and I know that I will be a continued customer! Thanks Kenzie and Andrew for a great experience! Enterprise you better hang on to Kenzie, she’s going places!

Adrian Biliboaca 2 months ago

The employees were kind and polite. Kenzie made sure we were in and out quickly and she also upgraded us to an SUV without any issues. Great place to rent a car for your vacation.

Kevin Shinohara 3 months ago

I want to give a shout out to Kenzie. This area isn't considered the safest part of Phoenix and the amount of shenanigans I saw Kenzie experience (by the customers not workers) was appalling. Kenzie was extremely patient even with the place being packed and the customers being rude. She kept her cool, even remembered that I was waiting outside and was conscientious of my time even when she had so much on her plate. Give this girl a raise! I'm not sure many people would have been able to stay professional during all the craziness that was going on. Really great people working here! Thanks for a great experience

Cody Thorson 4 months ago

Kenzie is hands‑down one of the best people I’ve ever worked with at Enterprise. Every time I come in, she treats me like more than just a customer—she treats me like a real person. She’s incredibly down‑to‑earth, kind, and genuinely helpful in a way that feels rare these days. No matter how busy it gets, she always takes the time to make sure I’m taken care of, explains things clearly, and goes out of her way to make the whole process smooth and stress‑free. You can tell she actually cares about people, and that makes all the difference. I always leave feeling confident and supported because of her. Enterprise is lucky to have her, and I’m grateful every time I have to rent a car with her.